In this time of uncertainty with the progression of the COVID-19 outbreak, Stella-Meri Studios / Apartments assures you that your safety and comfort remain our highest priority. Our thoughts are with those who are affected by this virus and those who are caring for them.
Please find below an update on what we are doing to ensure maximum flexibility for your bookings and your wellbeing when you stay with us.
Flexibility on your travel plans.
At Stella-Meri Studios / Apartments will allow guests who have made bookings for stays before March 2020, to modify their reservations free of charge, transfer them to next year 2021 or receive a logical refund for cancellation, where applicable. This is valid for all confirmed reservations made anyhow with Stella-Meri Studios. Please contact us directly to modify or cancel your reservations. For new reservations, we recognize the need for flexibility in your travel plans as well.
We Clean. We Care. We Welcome.
We have adopted precautionary measures at our apartments as the safety of our guests is paramount to us. We take the utmost care to ensure every stay with us is safe, clean and comfortable. We have also altered check in after 15:00 and check out at 10:00 to allow more detailed cleaning and adequate ventilation of apartments.
We clean our apartments to ensure safety and comfort for our guests. Measures include:
Rigorous cleaning and sanitization of apartments at check out including 24 hours ventilation if possible. Frequent sanitisation of high-contact points, such as stairway and handles, Kiosk tables and benches.
Hand sanitisers placed at communal areas, such as kiosk rest areas. Thermometers available to conduct temperature checks of our guests and employees upon request.
Provision of medical masks and gloves for our guests and employees upon request, subject to availability as they are primarily personal responsibility items.
Regular hand hygiene and 2m distancing are key elements ensuring proper and awareness of COVID-19. These are vital to help combat the spread of viruses and the health of our guests.
We care for our guests and employees by introducing additional measures to safeguard their wellbeing. Our employees have been briefed on the guidelines provided by the National Health Organization authorities. We are all ready to render assistance to any guest that may feel unwell.
We welcome our guests into our apartments with the same warmth and hospitality we have always done. While the COVID-19 outbreak is a changing and fluid situation, we are committed to keeping you informed and to care for you as a valued Stella-Meri Studios guest.
Specific personal protective measures and cleaning include:
Coughing or sneezing into a paper tissue or the elbow by guests and staff members.
Hand hygiene is an essential control measure (hand washing with soap or alcohol-based hand sanitizer.
Use of face masks as complementary measure at communal areas, supermarkets, etc.
Increased Ventilation of apartments is critical.
Cleaning and disinfection of frequently touched surfaces as often as possible is key. Examples are doorknobs and handles, chairs and armrests, table-tops, light switches, handrails, water taps.
Remember that notwithstanding Greece’s positive results against CONVID-19, the virus is present. Therefore remember to travel with a valid travel insurance for all family to avoid unpleasant situations